Customer Satisfaction Survey

Finding out what your customers are thinking and feeling is easy with RationalSurvey. Create customer satisfaction surveys that target your clients to give you the important feedback you're looking for.

Start by creating a questionnaire from new or existing questions. Choose from multiple choice, free response, and other question types. Make your customer satisfaction surveys as large or small as you would like by adding as many questions per page and as many pages as needed. Once your questionnaire is ready, assign it to a study, configure the study options, upload a list of customers, and distribute it via email, link, or web page embed or download as PDF to print and distribute a paper copy.

View your customer responses immediately on a customer by customer basis or summary view (total responses). Once your responses are in feel free to save the results/findings as a CSV file to view in excel. Ready for your next customer satisfaction survey, just reuse your existing questionnaire and questions as many times as you would like and compare to previous surveys.